Privacy policy

Last updated: June 1, 2026

1. Introduction

Bang Leader EU Vape ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of personal information:

Information you provide to us:
- Name, email address, shipping address, phone number
- Age verification information (to confirm you are 18+)
- Order details and purchase history
- Communications with us (emails, messages)

Information automatically collected:
- IP address
- Browser type and version
- Device information
- Browsing behaviour on our website
- Cookies and similar tracking technologies

We do not collect or store payment card details. All payments are processed by our third-party payment providers.

3. How We Use Your Information

We use your personal information for the following purposes:

To process your orders:
- Process and fulfill your purchases
- Arrange shipping and delivery
- Communicate with you about your order

To comply with legal obligations:
- Verify your age (18+ requirement for nicotine products)
- Maintain transaction records

To improve our services:
- Analyze website usage and performance
- Improve customer experience
- Detect and prevent fraud

To communicate with you:
- Respond to your inquiries
- Send order-related notifications

4. Legal Basis for Processing (for European users)

If you are in the European Economic Area (EEA), we process your personal information under the following legal bases:

- Contract performance: To fulfill orders and provide services you request
- Legal compliance: To verify age and comply with laws
- Legitimate interests: To improve our website and prevent fraud
- Consent: For marketing communications (where required)

5. Information Sharing

We do not sell your personal information. We may share your information with:

Service providers:
- Shipping carriers (to deliver your orders)
- Age verification services (to confirm you are 18+)
- Payment processors (to handle transactions)

Legal authorities:
- When required by law or to protect our legal rights

Business transfers:
- In connection with a merger, sale, or acquisition

All third parties are required to respect the security of your personal information and treat it in accordance with the law.

6. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence. We take appropriate safeguards to protect your information in accordance with this Privacy Policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

- As long as you have an account with us
- To comply with legal obligations (tax, transaction records)
- To resolve disputes
- To enforce our agreements

When no longer needed, we will securely delete or anonymize your information.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

- Remember your preferences and cart items
- Analyze website traffic
- Improve website performance

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Types of cookies we use:
- Essential cookies: Required for website operation
- Functional cookies: Remember your preferences
- Analytics cookies: Track website usage

9. Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have the following rights:

Right to access: Request a copy of the personal information we hold about you
Right to rectification: Request correction of inaccurate information
Right to erasure: Request deletion of your personal information ("right to be forgotten")
Right to restrict processing: Request restriction of how we use your information
Right to data portability: Request transfer of your data to another organization
Right to object: Object to our processing of your information
Right to withdraw consent: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at: botesheng@outlook.com

We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

10. Age Restriction

Our website sells products containing nicotine. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a person under 18, we will delete that information immediately.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices of third-party sites.

12. Security

We implement reasonable security measures to protect your personal information, including SSL encryption and secure servers. However, no method of transmission over the Internet is 100% secure.

13. Customs and Legal Disclosure

We cannot guarantee that customs authorities or other regulatory agencies in your country will not request access to your personal information for inspection, verification, or legal compliance purposes. You acknowledge that once your order is shipped, your personal information (including name, address, and product details) may be shared with customs or delivery carriers as required by local laws. We are not responsible for how such authorities handle your information.

14. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: botesheng@outlook.com

WARNING: This product contains nicotine, which is a highly addictive substance. For use by adults aged 18+ only. Keep out of reach of children and pets.